For urgent mental health advice call the Ministry of Health Crisis Team on 0800 223 371,
For health advice call Health Line on 0800 611 116

If you or someone else is in immediate danger please call 111
All of the below services are confidential, but if you are worried about caller ID and are calling from a Telecom or Vodafone number, you can dial 0197 to block your number.  Pick up your phone, dial 0197, wait for the dial tone, and then dial the number you want to call.

  • Adult mental health, depression and anxiety counselling support
    • 1737 – need to talk? – call or free text anytime to speak to a trained mental health professional (including the Alcohol Drug Helpline and Gambling Helpline as well as Depression Helpline). 1737.org.nz
    • Anxiety phone line – 0800 269 4389 (0800 ANXIETY) www.anxiety.org.nz
    • Common Ground - www.commonground.org.nz, a central hub providing parents, family, whanau and friends with access to information, tools and support to help a young person who is struggling
    • Depression Helpline 0800 111 757, text 4202 – counsellors provide support for people seeking advice on issues relating to mental health and wellbeing, and also accessible through National Depression Initiative resources – helping people find a way through depression www.depression.org.nz
    • The Journal – an online programme to help people learn skills to tackle depression www.depression.org.nz/thejournal
    • Le Va - www.leva.co.nz, www.facebook.com/LeVaPasifika, information and support for Pasifika families on mental health, addiction and suicide prevention
    • Lifeline – 0800 543 354 (0800 LIFELINE), 24 hour free confidential phone counselling, and support
    • Mental Health Crisis Team - 0800 223 371 (Northland)
    • Mental Health Foundation - www.mentalhealth.org.nz, for information about supporting someone in distress, looking after your own mental health and working toward recovery
    • Samaritans – 0800 726 666, available 24/7 for free confidential support for anyone who is lonely or in emotional distress
    • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
    • Supporting Families In Mental Illness – 0800 732 825, for families and whānau supporting a loved one who has a mental illness
 ​
  • Helplines for Children and Young People
    • Kidsline – 0800 54 37 54, (0800 kidsline) available 24/7 for young people up to 18 years of age
    • What's Up – 0800 942 8787, (for 5–18 year olds). Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm. Online chat is available www.whatsup.co.nz (5pm–10pm) daily.
    • Youthline – 0800 376 633, free text 234 or email [email protected] or online chat at www.youthline.co.nz (between 7pm - 11pm), helpline run for and by young people
    • Websites that you may find helpful - 
      • www.adanz.org.nz, alcohol and drug information
      • www.auntydee.co.nz, a free online tool for anyone who needs help working through problems 
      • www.calm.auckland.ac.nz, University of Auckland computer assisted learning for the mind
      • www.depression.org.nz, National Depression Initiative
      • www.moodgym.anu.edu.au, The Mood Gym
      • www.trippin.co.nz, Youth and Mental Health
      • www.rainbowyouth.org.nz, a queer organisation run for youth by yourth
      • www.sparx.org.nz, an online self-help tool that teaches young people the key skills needed to combat depression and anxiety
      • www.thelowdown.co.nz – or email [email protected] or free text 5626, information, stories and support for young people affected by depression or anxiety
      • www.whangareiyouthspace.co.nz, youth health and development services and programs
 
  • Help for parents, family and friends
    • ADANZ - information and advice about alcohol and drugs www.adanz.org.nz
    • After a Suicide - www.afterasuicide.nz, a website offering practical information and guidance to people who have lost someone to suicide
    • Alcohol and Drug Helpline - 0800 787 797, or free text 8681 or online chat at alcoholdrughelp.org.nz, for people dealing with alcohol or drug problems 
    • Anxiety Helpline - 0800 269 4389
    • Commonground – a website hub providing parents, family/whānau and friends with access to information, tools and support to help a young person who is struggling
    • EDANZ - 0800 233 269, www.ed.org.nz, for information, support and resources about supporting someone with an eating disorder
    • Family Services 211 Helpline –  0800 211 211, for help finding (and direct transfer to) community based health and social support services in your area
    • Healthline – 0800 611 116, for advice from trained registered nurses, including information about local health services throughout NZ
    • Maori Women's Refuge Crisis Line - 0800 733 843, or visit womensrefuge.org.nz/get-help/maori-wahine
    • Outline - 0800 688 5463, confidential non-judgemental service for anyone questioning gay, lesbian, bisexual, transgender 10am - 9pm Monday to Friday, and 6pm - 9pm weekends)
    • Parent Help – 0800 568 856, for parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential
    • Plunketline - 0800 933 922, support for parents, including mothers experiencing post-natal depression
    • Rape Crisis - 0800 883 300, for support after rape or sexual assault
    • Refugees as Survivors - 0800 472 769, www.rasnz.co.nz, psychological support for refugees and asylum seekers
    • Rural Support - 0800 787 254, for people in rural communities dealing with financial or personal challenges
    • Safe to talk - 0800 044 334, (text 4344) 24/7 sexual harm information and support helpline
    • Sands - supporting bereaved parents, families, whanau, www.sands.org.nz​
    • ​Shakti Crisis Line - 0800 742 584, for migrant or refugee women living with family violence
    • Skylight – 0800 299 100, for support through trauma, loss and grief; 9am–5pm weekdays
    • Tautoko Crisis Helpline - 0508 828 865, for support if you're in distress or worried that someone may be at risk of suicide or for those who are grieving a loss
    • Victim Support - 0800 842 846, 24 hour support for people affected by crime, trauma and suicide
    • Women's Refuge Crisis Line - 0800 733 843, for women living with violence, or in fear, in their relationship or family


Click the below box for a directory of helplines and mental health services.